Healthcare Services
HEALTHCARE CENTER GUIDE
TRANSPORTATION FOR MEDICAL APPOINTMENTS WITHIN MARIN COUNTY: Please call Linda Hills – Health Care Center Clinic Coordinator at 2410 at least 72 hours in advance if possible.
Medical Emergency •
From your condo phone: Dial 911. This alerts the local emergency dispatch center and automatically notifies the Concierge Desk. The Concierge Desk will know your exact location, and Security will respond to your condo. •
From your cellphone: Call 911, then dial 0 on your condo phone to alert the Concierge Desk staff. This enables the Concierge Desk staff to direct EMTs to your unit and alert our Security. OR •
Use your condo emergency system: Pull the emergency cord to alert the Concierge Desk, or activate your pendant*. You’ll receive an immediate call back. If there’s no answer, staff will come directly to your condo. *
Pendant: A pendant may already be in your condo. If not, submit a Work Order Form to request one (small fee applies). * Note: Pendants currently work only inside your condo. * HAC/May 25
Villa Marin Health Center Overview – A BRIEF REVIEW OF THE VILLA MARIN HEALTH CENTER
The Health Center is divided into 3 distinct service areas: The Clinic,
Assisted Living (AL), and Skilled Nursing (SNF).
There are differing levels of care depending on your care needs, doctors’
orders, your Medical Contract with Villa Marin, and/or your Health
Insurance.
HEALTH CENTER CLINIC: You must be registered with Villa Marin
Physicians as your primary care provider to receive medical care in the
Clinic, except in life-threatening situations, as 911 would be called.
The clinic functions like all primary care doctors’ offices. Please call for an
appointment. The Clinic is open Monday-Friday, 9:00 am-1:00 pm and
2:00-4:30 pm.
Kaiser Patients: If Kaiser is your medical provider, please contact your
doctor for all medical needs.
Transportation for Medical Appointments: All residents (including Kaiser
patients) can arrange for free transportation to medical appointments within
Marin County. Please submit your transportation request at least at 72
hours in advance by calling the Clinic Coordinator at 2410 or stopping by
the clinic to fill out a transportation request form.
Mediset (Medication) refills: With a prescription from your doctor, Medisets
can be refilled in the Health Center Clinic. To make arrangements,
please call Linda Hills, Clinic Coordinator at 2410 or stop by the clinic.
Skilled Nursing Facility (SNF): provides medically necessary short-term
skilled nursing and rehabilitation services to patients recovering from
surgery, injury, or severe illness, administered by licensed nurses and
therapists under a doctor’s supervision. For Medicare A to cover your stay
at the Skilled Nursing Facility, you must have a three-day consecutive
inpatient hospital stay or be considered a TEAMS (Transforming Episode
Accountability Model) bundle patient by your doctor. For further information,
please contact Karina Tapia, Health Services Administrator at 2405, or
Bridget Geist, Director of Nursing at 2625.
Assisted Living (AL): Also referred to as the Personal Care Unit (PCU), is
a housing and care option for residents who need assistance with activities
of daily living such as mobility, transferring, bathing, grooming/personal
hygiene, dressing, toileting, eating, medication management,
housekeeping, and laundry. What makes Villa Marin’s Assisted Living
different compared to any other Assisted Living is that it is staffed with only
credentialed Certified Nursing Assistants and Licensed Nurses, providing a
higher level of care.
Villa Marin Residents can also use their “Free Days” to stay in the Skilled
Nursing Facility or Assisted Living if they need respite care.
For further information on Respite care in the Skilled Nursing Facility or
Assisted Living, please contact Karina Tapia, Health Services Administrator
at 2405, or Doug Kaplan, Director of Social Services at 2417.
Please read your Medical Contract for more information on “Free Days”
and “Exclusions”. If you have additional questions regarding your contract
please contact Wendy Johnson, Resident Services Supervisor at 2674.
Welcome to your new home – we hope you find a life full of growth,
learning and sharing activities with new friends!!!
Mailroom Medicine Cabinet – On the occasion you need a non-prescription medication and cannot get to the drugstore there’s a resident medicine cabinet located in the mailroom.
Stocked items include: Tylenol, Ibuprofen, aspirin, Band-Aids, gauze, cough medicine and Pepto Bismol. The combination is 911* Please only take what’s needed and leave a small donation towards the maintenance of contents
Heath Center Resident Binders – All residents provide copies of their medical records upon move-in which are maintained in a clinic chart. Copies of Advance Directives and POLSTs should also be given to the clinic as well as kept in your condo. Current and easily available information may save your life
Villa Marin residents are able to receive services from our health center that are not available to non-residents e.g., free days for some in-patient stays, reduced rates for in-patient stays, free transportation to medical appointments, nursing advice, medication management, etc. Non-Villa Marin residents can also use our health center if space is available. The current daily rate for an outside patient is $520/day, also an excellent rate. Please let friends and family know about this great deal.”
MEDICAL STAFF
Health Care Services Administrator
Karina Tapia has operational responsibility and oversight for all departments in the healthcare center. Direct questions about medical contracts, assisted living services or rehabilitation needs to Karina by calling ext. 2405
Director of Nursing
Bridget Geist, RN, oversees all nursing services and may be reached at ext. 2625
PHYSICAL, OCCUPATIONAL and SPEECH THERAPY
Villa Marin contracts with Village Health for all therapy services. Contact the therapy department at ext. 2419 for more information